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Guarantee & Guarantee Conditions
Refund Policy
Last updated: August 2026
1. Quality Guarantee
At Prop Money UK, we pride ourselves on providing 100% double-sided polymer prop banknotes. If your order arrives damaged or defective due to transit, we will replace the item promptly.
2. Returns Eligibility
Because prop currency is produced for specialized media and production timelines, returns must be requested within 14 days of delivery. Items must be unused, sealed in their original stack bundles, and in sellable condition.
3. How to Initiate a Return
Please contact our customer support team with your order reference (e.g. #PMUK-XXXXXX) at [email protected] or via our Contact Page.